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A number of Canon EOS 5D owners in the U.S have received a service notice from Canon regarding a phenomena where the main mirror of the camera detaches and hence one cannot view ithrough the viewfinder. Canon in the notice apologizes for the issue and promises to repair the mirror portion free of charge.
Canon Contact Information for Inquiries:
Customer Support Center 1-866-422-2965 (toll free) 8:00 a.m. - Midnight, EST - Monday to Friday 10:00 a.m. - 8:00 p.m., EST - Saturday E-mail: firstname.lastname@example.org
[Via Digital Camera Tracker ]