Our favorite 'ugly produce' subscription now delivers groceries
Misfits Marketplace slashed my weekly food shopping cost in half.
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When I first tested popular “ugly produce” subscriptions back in 2019, I enjoyed them so much that part of me wished they could be my one-stop-shop for grocery shopping some day. Since then, my wishes have come true in the form of Misfits Marketplace, a feature that allows the brand’s subscribers to add other types of grocery items besides produce–such as meat, seafood, dairy products, and sustainably sourced pantry staples–to their subscription boxes.
Intrigued by these new offerings, I logged into my old account to place an order.
About Misfits Market grocery delivery service
Misfits Market started out as a surplus produce subscription service, delivering premium organic produce with minor imperfections to subscribers’ doorsteps at a fraction of the price you’d pay at a grocery store. Such produce delivery services surged in popularity in 2020, as people stayed home and avoided trips to the store.
Misfits Market has expanded from a produce-only service to cover more all-encompassing grocery and pantry items. From organic oat milk to free-range chicken thighs, the newly launched Misfits Marketplace includes the following categories: Produce, Meat & Seafood, Deli, Dairy & Eggs, Bakery, Beverages, Wine Shop, and Pet. Fruit and Vegetables remain the brand’s largest selection of organic products.
How does Misfits Market work?
Previously, the only option for customization was to pick your box size. With the new changes, subscribers can customize their own boxes by selecting each item. I personally liked the original mystery box concept because I’m an adventurous eater, but being able to customize your personalized list each week gives both inspiration and flexibility.
First, you’ll need to create an account and select your weekly grocery plan. You can then begin to customize your first order immediately after signing up. Misfits Market has drastically expanded its service area since we first reviewed the service, and now delivers to nearly all zip codes in the lower 48 states.
Once you choose your delivery date, Misfits Market will let you know when your shopping window is open to customize your weekly order. There's a loyalty program that earns you discounts or free items, and you can skip weeks or pause your subscription as needed.
There’s a $30 minimum on delivery and hundreds of items available to pick from. If you’re interested in the Meat & Seafood section, you may be subject to a fee or minimum for those items because they require special packaging to keep them sufficiently cold during transit.
What I like
There are tons of grocery staples and pantry items to choose from
The Marketplace offers a decent selection of products, which checked off almost everything from my shopping list. The Produce selection is seasonal and rotates relatively frequently, so I’m never bored from having to pick the same items every week.
I ordered a number of items from each category offered: green vegetables, herbs, root vegetables, fruits, salmon, dairy, and snacks! Some of the produce have had visible imperfections, such as the weirdly shaped bell pepper, but the shape didn’t affect its amazing taste.
The pricing is transparent and shipping is free
Misfits also provides a level of transparency when it comes to pricing. Every product has its retail price on it so you’ll get a sense of how much exactly you’ll save. After building my first box, I was amazed by how inexpensive my entire week's worth of supplies turned out to be. Plus, there’s a flat shipping fee regardless of how many items you order.
Misfits weather-proofs its boxes
Additionally, the team behind Misfits took into account how important it is to weather-proof its boxes. My first box arrived in the midst of a heatwave, which registered 95°F on that day. I left the box out on the porch for a few hours before opening it, and gladly found all my groceries, including meat and seafood, still frozen and securely packed in between gel packs.
What I don’t like
The exact type of imperfection isn’t specified
It would be helpful if the products in the Fruit and Vegetables section could specify what type of imperfections they have. Some competitors' websites list the reason for imperfections, such as "surplus" and "bruise."
The website was a bit glitchy
As a returning customer, I needed my password to log in but couldn’t remember what it was. I sought help from customer service but it was a Friday afternoon so there was no answer. I tried to use the auto-generated password reset on the website, but the reset email never came (also checked my spam inbox). I had to spend the vast majority of my Monday morning trying to retrieve my password, which I eventually did, but the process certainly could have been a lot smoother.
Is ordering groceries from Misfits Market worth it?
Absolutely! Whether you’re too busy to shop in person or hoping to snag premium organic products at a reduced price, Misfits Market offers a convenient and inexpensive way to get groceries delivered to you from the comfort of your couch.
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