About the Whirlpool WED7120HC front-load dryer
- Dimensions: 42.75” x 27” x 29.88” (H x W x D)
- Capacity: 7.4 cubic feet
- Finishes: White, Chrome Shadow ($100 extra)
- Cycles: “What to dry” options—Regular, Delicates, Bulky Items, Whites, Colors, Towels; “How to dry” options—Normal, Wrinkle Control, Heavy Duty, Timed Dry, Sanitize, Quick
- Cycle options: Remote Enable, Drum Light, Steam Options, Steam Refresh, Temperature, Dryness, Wrinkle Shield, More/Less Time, Ecoboost
- Matching washer: Whirlpool WTW7120HC
- User manual: Whirlpool WED7120HC dryer manual
What we like
Most cycles offer decent drying performance
Across the board, the Whirlpool WED7120HC keeps up with the average dryer. Its Normal cycle equivalent will get your laundry completely dry, and its Quick cycle both finishes relatively quickly and manages to remove 98.33% of water.
Delicates finished in an average amount of time with over 93% of water removed. Heavy Duty seemingly got rid of the least amount of water—just 81.75% in total—but that’s average for a dryer.
In general, while these results weren’t anything to pin to your fridge, the WED7120HC manages to keep pace with other dryers out there.
Its hamper-style door may be a boon for some users
One critique front-loaders have faced from the get-go is that it can be difficult to stoop over to load them properly. Some front-loaders—like the Whirlpool WED7120HC—feature a hamper-style door as a means of mitigating some of these issues—they can form a chute into the dryer’s drum to allow for easier loading.
Those with back or shoulder issues might value this feature, as it can potentially reduce otherwise painful labor.
Steam features can help reduce wrinkles or sanitize
The WED7120HC has some excellent steam features that can help eliminate wrinkles without needing to break out that iron. The Wrinkle Control and Wrinkle Shield settings both leverage steam to help loosen up fabrics and get them looking fresh-pressed.
For newer parents, the sanitize feature can be a lifesaver, reaching temperatures that are capable of killing 99.9% of common household bacteria.
Smart features provide additional accessibility options
The WED7120HC features Whirlpool’s smartphone app, which provides the typical functionality you’d expect from a smart laundry app.
You can use the app to control the device remotely, setting options and starting cycles from anywhere with a Wi-Fi connection. Not only is remote control via the smart app a helpful feature for accessibility, it’s especially useful on this dryer, given how difficult its onboard controls are to use.
The app also lets users check cycle status, opt in for a notification once cycles are complete, and set up smart assistant integration.
What we don’t like
Cycles take longer than average to finish
While most cycles we tested were a few minutes slower than average, the Regular + Normal combination took almost an hour longer to finish than the average dryer’s normal cycle: 126 minutes versus 70.5 minutes.
While this cycle did finish with laundry 100% dry, the machine is using an extra hour of drying power to achieve that result, which points to inefficiency and can result in higher utility bills.
Its controls weren’t responsive at times
Given how clear and intuitive the Whirlpool WED7120HC’s controls are, they’re also surprisingly frustrating to use—especially compared to other Whirlpool appliances with a similar setup.
This time around, the buttons are generally unresponsive and, during testing, often required us to reset the appliance in order to get presses to register. These controls would feel more at home on a budget model.
What owners are saying
Users seem to love their WED7120HC dryer, awarding it an average 4.6 out of 5 across major retailers. They enjoy the larger capacity, its overall interface, and its quality of drying compared to previously owned models.
Those who aren't as happy with their purchase find its drying power lacking or mentioned feeling frustrated with its unresponsive controls.
Whirlpool offers a standard one-year warranty that covers its dryers. Considering other companies like LG and Samsung cover specific parts for longer periods, we would’ve liked to see something similar here.
Should you buy the Whirlpool WED7120HC front-load dryer?
Maybe—It’s an average dryer that’ll get the job done (eventually)
Overall, the Whirlpool WED7120HC is an average dryer with some nice extra features. It is able to remove a significant amount of water on just about every cycle, but isn’t particularly efficient in doing so.
Its smart and steam features add a lot of value to the equation, but at the end of the day this is still a mediocre dryer and there are plenty of other dryers that offer similar performance and features at a lower price.
If you’re having trouble finding a dryer that’s in stock right now, we can help. Despite soaring demand and supply chain delays, there are laundry machines out there for you!
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Prices were accurate at the time this article was published but may change over time.
Meet the testers
Mark Brezinski is a senior writer with over ten years of experience reviewing consumer tech and home appliances.
Product Test Technician
Born in Seoul and raised in New England, Michael is currently a Product Tester here at Reviewed and strives to make sure you get the most bang for your buck. His 5 years as a behavioral technician has given him a strong appreciation for data collection and research. When he’s not in the lab testing appliances you can find him gaming on his PC, nerding out about knives or by the tabletop playing 40k.
Product Test Technician
Beckett Dubay is a product tester at Reviewed and a magnet for corner cases. Working as a lighting designer for several years has left him with strong opinions about overhead lighting. Beckett just wishes it was always fall.
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