Transparent, slow-closing lid
Poor value for its price
Visually, the Frigidaire FFTW4120SW stands out thanks to the black accent of its translucent lid. Opening it up reveals its stainless steel drum, an agitator pole, and three surrounding receptacles for detergent, fabric softener, and bleach.
About the Frigidaire FFTW4120SW top-load washing machine
Dimensions: 43.31" x 27" x 28.13" (H x W x D)
Capacity: 4.1 cubic feet
Cycles: Active Wear, Bulky, Colors, Delicates, Fast Wash, Hand Wash, Normal, Rinse & Spin, Soak, Whites
Cycle options: Tub Clean, Delay Start, Temperature, Extra Rinse
Matching dryer: Frigidaire FFRE4120SW
User manual: Frigidaire FFTW4120SW washer user manual
What we like
Its slow-close lid avoids slamming
Loading laundry can sometimes be a cumbersome task, and everybody has accidentally let the lid slam once or twice. For this reason, we really like slow-close lids. The FFTW4120SW's lid stays open when its open—it isn't touchy. Even if it were bumped and began to shut on your fingers or head, the most you'd feel is a light tap. Trust us, we tried it.
We also like that the lid is transparent. Maybe we're biased, but it can be interesting to watch your washer in action. You can see that the washer is working properly, and it also lets you check up on a cycle to make sure that a special article of clothing is faring alright. Even if you don't want to geek out over laundry, the see-through lid can give you peace of mind that the thumping in the washer is a sneaker and not your iPhone.
What we don’t like
It gives a subpar cleaning performance
Since the FFTW4120SW top-load washer is offered at a mid-range price, one would expect to get a mid-range cleaning performance. But it falls a bit short even of that. Overall, the FFTW4120SW fell a notch or two below average on most of our tests in the lab, which lands it a spot behind the middle of the pack.
In terms of raw cleaning power, the FFTW4120SW got our test loads anywhere between 2% and 10% less clean than average. For context, something getting 10% less clean isn't so significant that you'd notice after a single wash, but over the lifespan of the appliance this difference adds up, resulting in dingier laundry.
Other tests showed similarly small shortcomings: Its Fast Wash takes over 15 minutes longer than the average quick cycle, its spin cycles get 10% less water out of laundry, and its delicates cycle is 30% harsher on clothes when compared to the average washer. The first two points are small inconveniences, but causing 30% more wear and tear to your delicates may be a dealbreaker for some, especially if you're prone to wearing silk jammies or linen shorts. If you have a lot of delicates in your wardrobe that you plan to keep around, there are better washer options out there for you.
What owners are saying
Owners generally like the FFTW4120SW, awarding it an average 4.1 stars out of 5 across major retailers. Those who love the washer praised its Deep Fill feature and the ability to sense the size of a load, though positive reviews tend to simply conclude that "it does the job" without much fanfare or clarification.
Those who are unhappy with the device cited poor cleaning ability and loud operation, especially when the agitators kick on. While we did notice it seemed louder than average during testing, it is not significantly louder than other top-loaders with pole agitators.
One thing we do want to point out: Many negative reviews we read complain that the machine doesn't add enough water to the drum. While we can't say for sure, at least some of these reviewers seem mistaken about how modern washers work: In the majority of cases, adding more water actually makes your clothes less clean.
Frigidaire offers the industry-standard warranty of one year for parts and labor. This is to be expected from any appliance in this price range, though some companies—like LG, Samsung, and Speed Queen—will offer longer or even lifetime guarantees on their products or specific parts.
Should you buy the Frigidaire FFTW4120SW?
There are better, more affordable units available on the market. If you're sold on top-loaders, a good mid-range option is the Whirlpool WTW8127LC, which is currently our top-rated top-loader with an agitator. If you want something more budget friendly, the GE GTW335ASNWW is a solid top-loader for under $600.
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Prices were accurate at the time this article was published but may change over time.
Meet the testers
Mark Brezinski is a senior writer with seven years of experience reviewing consumer tech and home appliances.
Kyle Hamilton is a product tester at Reviewed, specializing in home appliances and technology.
Checking our work.
We use standardized and scientific testing methods to scrutinize every product and provide you with objectively accurate results. If you’ve found different results in your own research, email us and we’ll compare notes. If it looks substantial, we’ll gladly re-test a product to try and reproduce these results. After all, peer reviews are a critical part of any scientific process.Shoot us an email